Product feature to workflow V2
Workflow management is creating and optimizing the paths for data in order to complete items in a given process. Workflow management includes finding redundant tasks, mapping out the workflow in an ideal state, automating the process, and identifying bottlenecks or areas for improvement.
Steps are a predefined framework of tasks in the workflow. They provide clarity on what happens at each stage of the workflow until the endpoint. Steps may be manual or automated based on different workflows.